customer support
Social Networking : Real Friends Can’t Be Bought
Paying for web notoriety is nothing new – not so long ago backlinks were the web currency of choice. We know one thing for sure: if it helps draw attention, marketers will find a way to exploit it. So it is not surprising that if you have the budget, you can buy all the online [...]
Build Customer Relationships Online: Digital Support Costs Less & Gives More
Digital channels offer more than the opportunity to sell products – turning customers into loyal customers, ones that will refer business, are more profitable than the one time buyer. Managing customer relationships and offering customer service in the channels preferred by the user offers some insights that cannot be obtained in traditional customer support [...]
